Terms of Service for Nordlys Atelier

1. Introduction and acceptance of terms

These Terms of Service (“Terms”) govern the use of services provided by Nordlys Atelier, Thorvald Meyers gate 63, 0552 Oslo, Norway (“Nordlys Atelier”, “we”, “us”, or “our”). By booking, purchasing, attending, accessing, or otherwise using any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

These Terms apply to all customers, participants, clients, visitors, and other users of our services, including but not limited to art courses, workshops, private lessons, studio rental, and advisory services.

2. Scope of services

Nordlys Atelier provides creative and art-related services, including:

• Malekurs i akryl og akvarell
• Tegneverksted for barn og voksne
• Private kunsttimer med personlig oppfølging
• Kreative bedriftsworkshops og teambuilding
• Utleie av atelierplass for kunstnere
• Kunstnerisk rådgivning og porteføljeutvikling

We may offer services in-person, online, or in a hybrid format. Specific details, schedules, duration, materials, age requirements, capacity limits, and pricing may vary by service and will be communicated at the time of booking or in the relevant service description.

We reserve the right to modify, suspend, or discontinue any service, class, workshop, or offering at any time, subject to any rights already accrued by customers under confirmed bookings or applicable law.

3. User obligations and responsibilities

By using our services, you agree to:

• Provide accurate, complete, and current information when booking or communicating with us.
• Follow all instructions, safety rules, studio rules, and reasonable directions given by Nordlys Atelier staff or instructors.
• Respect other participants, staff, equipment, materials, and studio premises.
• Use the services only for lawful purposes and in a manner consistent with these Terms.
• Ensure that children or minors attending any service are supervised as required and that a parent or legal guardian provides consent where necessary.
• Inform us in advance of any relevant allergies, medical conditions, accessibility needs, or other circumstances that may affect participation.

You are responsible for your personal belongings, and you should not bring valuables unless necessary. Nordlys Atelier is not responsible for loss, theft, or damage to personal property except where mandatory law provides otherwise.

You must not:

• Disrupt classes, workshops, or studio operations.
• Damage or misuse materials, tools, furniture, or premises.
• Record, photograph, or film other participants without consent where such consent is required.
• Engage in harassment, discrimination, threats, or unsafe behavior.
• Copy, resell, or distribute our course materials or content without authorization.

4. Payment terms and conditions

Unless otherwise stated, fees for services must be paid in full according to the payment instructions provided at the time of booking or invoicing. Prices may be listed inclusive or exclusive of applicable taxes depending on the service and legal requirements.

• Bookings are only confirmed when payment has been received, unless we expressly agree otherwise in writing.
• For recurring or long-term studio rental arrangements, separate written terms may apply in addition to these Terms.
• Any bank charges, currency conversion fees, or payment processor fees are your responsibility unless otherwise stated.
• If payment is overdue, we may suspend access to services, cancel bookings, or charge statutory interest and collection costs where permitted by law.

We reserve the right to change prices at any time. Price changes will not affect services already paid for and confirmed, unless required by law or expressly agreed.

5. Cancellation and refund policy

Cancellation and refund rules may vary depending on the type of service, booking channel, and any special conditions communicated at the time of purchase. Unless a different policy is stated for a specific service, the following applies:

• Cancellations must be made by contacting Nordlys Atelier using the contact details below.
• If you cancel a private lesson, workshop, or course within a reasonable notice period before the scheduled start, you may be eligible for a full or partial refund or rescheduling, depending on the circumstances and any non-refundable costs already incurred.
• No-shows, late arrivals, or early departures generally do not entitle you to a refund.
• For materials purchased, custom services delivered, or services already commenced, refunds may be limited or unavailable to the extent permitted by law.
• If Nordlys Atelier cancels a service, we will normally offer rescheduling or a refund for the unused portion, unless cancellation is due to circumstances beyond our control.

Any statutory consumer rights that cannot be waived by contract remain unaffected. If mandatory law grants a right of withdrawal or refund, such rights apply in addition to this policy.

6. Liability limitations

To the maximum extent permitted by applicable law, Nordlys Atelier shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profit, loss of data, or loss of opportunity arising from or related to the use of our services.

Our liability for direct damages shall be limited to the amount paid by you for the specific service giving rise to the claim, except where mandatory law provides otherwise.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability for gross negligence, wilful misconduct, personal injury, or other non-excludable liability under applicable law.

Participation in art activities may involve the use of tools, paints, solvents, sharp instruments, easels, and other materials. You acknowledge that you participate at your own risk and are responsible for following safety instructions. Parents, guardians, and supervisors are responsible for minors under their care.

7. Intellectual property rights

All intellectual property rights in our course materials, workshop content, teaching methods, designs, text, images, logos, and other content created or provided by Nordlys Atelier remain the property of Nordlys Atelier or its licensors, unless otherwise agreed in writing.

• You may use materials provided to you solely for your personal, non-commercial use in connection with the relevant service.
• You may not reproduce, distribute, publish, adapt, translate, sell, sublicense, or otherwise exploit our materials without prior written consent.
• Any artwork created by you during a course or workshop remains your property, subject to any rights in pre-existing materials, templates, or content supplied by Nordlys Atelier.
• Where participants create content in group settings, you grant Nordlys Atelier a non-exclusive right to use photographs or recordings of your participation for documentation, marketing, or educational purposes only where permitted by law and, where required, with your consent.

8. Data protection and privacy

Nordlys Atelier processes personal data in connection with bookings, payments, communications, service delivery, safety, administration, and legal compliance. We handle personal data in accordance with applicable data protection laws and our privacy practices.

Depending on the service, we may collect and process information such as name, contact details, booking history, payment information, attendance records, and relevant health or accessibility information provided voluntarily by you.

• We use personal data only for legitimate business purposes and where we have a lawful basis to do so.
• We implement appropriate technical and organizational measures to protect personal data.
• We may share data with payment providers, IT service providers, or other necessary third parties only to the extent required to deliver our services or comply with law.
• You may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, subject to applicable law.

For questions regarding privacy or data protection, please contact us using the details below.

9. Force majeure

Nordlys Atelier shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including but not limited to fire, flood, severe weather, epidemic, pandemic, government action, labor disputes, power outages, supply shortages, transport disruptions, cyber incidents, or other force majeure events.

In such cases, we may suspend, reschedule, modify, or cancel affected services without liability beyond any mandatory rights you may have under applicable law.

10. Changes to terms

We may update or revise these Terms from time to time to reflect changes in our services, legal requirements, or business practices. The updated Terms will take effect when published or on a later date specified by us.

Where required by law or where changes are material, we will provide reasonable notice. Your continued use of our services after the effective date of the updated Terms constitutes acceptance of the revised Terms.

11. Applicable law and jurisdiction

These Terms shall be governed by and construed in accordance with the laws applicable in Norway, without regard to conflict of law principles, to the extent permitted by mandatory law.

Any dispute arising out of or in connection with these Terms or our services shall be subject to the competent courts in Norway, unless mandatory consumer protection rules provide otherwise.

12. Contact information

If you have questions, complaints, cancellation requests, privacy inquiries, or other communications regarding these Terms or our services, please contact:

Nordlys Atelier
Thorvald Meyers gate 63, 0552 Oslo, Norway
Email: [email protected]
Phone: +47 22 48 73 19

13. Severability clause

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a competent court or authority, that provision shall be enforced to the maximum extent permitted and the remaining provisions shall remain in full force and effect.

If necessary, the invalid or unenforceable provision shall be replaced by a valid provision that most closely reflects the original intent and economic effect of the original provision.

By using the services of Nordlys Atelier, you acknowledge that you have read, understood, and agreed to these Terms of Service.